About Us

 

We are your one-stop-shop for automotive services and maintenance in Lexington, Kentucky. Located at 222 Rosemont Garden, our centralized location makes it easy and affordable to have repairs made on your vehicle. With a passion for getting our customers back on the road as quick as possible, come in and see why we are one of the top rated automotive repair facilities in the state!

The Crew

Chauncey Faulconer

General Motors Master Technician

Debra Cheak

Office Manager

Bill Smith

Toyota Expert Technician

What We Do

 

Faulconer Brothers Automotive Services provides quality car care in Lexington, Kentucky. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to those of Lexington and surrounding areas.

The quality ASE (Automotive Service Excellence) certified technicians at Faulconer Brothers Automotive Services employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Faulconer Bros Automotive Services is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

 

About NAPA AutoCare

 

As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge…

1. To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.

2. To employ ASE-certified technicians.

3. To be dedicated to customer satisfaction.

4. To exercise reasonable care for the customer’s property while it is in our possession.

5. To obtain prior authorization and provide a price estimate for work performed.

6. To provide a system for fair settlement of customer complaints should they occur.

7. To maintain the highest standards of our profession.

8. To uphold the integrity of all members of the NAPA AutoCare Program.

 

Our National NAPA AutoCare Warranty

 

We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.